Ways to work together
Scope & Engagements
questions.
How projects, retainers, focused workstreams, and collaboration with other teams are structured.
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Our main engagements are carefully managed Shopify migrations and long-term Shopify support. We also deliver storefront development, commerce UX, apps and integrations, CRO, mobile commerce, ecommerce AI, and white-label delivery when those capabilities support a clear commercial goal.
02Do you offer fixed projects or ongoing retainers?Both. A migration or defined build is usually planned as a staged project. Ongoing improvement is handled through a support engagement with an agreed team, priorities, cadence, and service expectations.
03Can we start with a smaller piece of work?Yes, when the work can be isolated and still produce a useful outcome. Our AI-assisted workflow helps us complete focused discovery, audits, technical assessments, and delivery sprints efficiently, making a smaller first engagement commercially practical without reducing senior oversight.
04Can you work with our internal team or another agency?Yes. We can own a defined workstream, support an internal ecommerce team, collaborate with a design or marketing partner, or provide specialist Shopify delivery behind another agency. Ownership and decision paths are agreed at the start.
05What work do you not take on?We avoid work with unclear ownership, unrealistic guarantees, or timelines that leave no room for responsible validation. We also will not recommend a rebuild when a smaller, lower-risk improvement is the better commercial decision.
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