You need an agency with relevant Shopify Plus experience when your work depends on Plus-specific checkout, B2B, organisation, market, automation, integration, or operational requirements. Do not rely on an outdated badge alone. Shopify sunset the former Shopify Plus Partner brand and now uses Partner Program tiers. Confirm current status through Shopify, then evaluate the people, comparable complexity, technical approach, availability, measurement, ownership, and working model required for your store.
How Inficial approaches it
Verify Plus experience and current Partner status separately
Shopify changed its Partner programme terminology. The former Shopify Plus Partner brand was sunset, and the current programme uses tier designations. Avoid relying on outdated badges or assuming that general Partner registration represents a particular service level.
Ask which Plus capabilities and operational dependencies the agency has implemented recently. Directory and tier information can help create a shortlist, but your own due diligence still needs to test relevant delivery evidence, team access, risk management, scope, and commercial fit.
Verify status and fit separately
- Confirm current Partner or directory status through Shopify
- Check the tier name and terminology are current
- Ask for relevant, recent delivery examples
- Meet the people accountable for your engagement
- Evaluate the proposed scope and operating model
